The genesis of our company goes back 10+ years when a team of 6-8 Senior IT and Business professionals came together to solve the Operational, Contractual and Financial challenges associated with managing their ITO firms largest global outsourcing contract valued at over $100M per year.
Through the application of sophisticated changes to the support model, IT staff, inventory and automation, this team was able to completely turn the account around within a 12 month period. Those changes improved delivery and customer satisfaction enough to earn multiple extensions (sole source and competitive) while making this the "gold-standard" for the firm. This team has gotten back together and is delivering that excellence to our clients.
Our Mission is simple - Utilize our knowledge and experience to put real savings back into our clients pockets and help to evolve the CLIENT - PROVIDER relationship.
Our Philosophy is direct - Establish trust at all levels of the organization through quality delivery, willingness to review the details and explore any alternative. We roll up are sleeves and become part of the team.
Our Culture inclusive - Engagements have a start and an end, bringing along the team that will continue the effort is our key to success.- building an integrated team without barriers or egos.
Over the last 2 years, this team has accomplished the following and more:
If you or your firm are interested in achieving similar results, please contact us today and begin the process of reducing your spend at info@ipartners-llc.om.